Information we collect
We collect only the details you provide through our enquiry form or direct correspondence — typically your name, company, email address, telephone number and the content of your message — together with basic technical information such as browser type and pages visited.
How we use information
Your information is used to respond to enquiries, prepare proposals, deliver contracted services, and meet legal and accounting obligations. We do not sell personal data or use it for automated decision-making.
Lawful basis
We rely on legitimate interests for responding to business enquiries, contractual necessity for delivering agreed services, and legal obligation for records we are required to retain.
Retention
Enquiry correspondence is retained for up to twenty-four months. Client records are retained for the duration of the engagement and for the period required by UK statutory and tax obligations.
Security
Data is encrypted in transit and at rest, access is restricted on a least-privilege basis with multi-factor authentication, environments are segregated, and privileged actions are logged and reviewed.
Sharing
We share personal data only with service providers necessary to operate our business — for example hosting and email providers — under written data processing terms, and with authorities where legally required.
Your rights
You may request access to, correction of, or deletion of your personal data, object to processing, or request portability. Contact ank@apexkrypton.com and we will respond within one calendar month.
Changes
This policy may be updated as our practices evolve. Material changes will be reflected on this page with a revised effective date.